TERMS OF SERVICE
Last Updated: June 2025
Terms of Service
The following contain our Terms of Service (“TOS”), which govern your use of our Site and Services (both as defined below). If you do not agree to this TOS do not use or access the Site or the Services. If you use the Site or the Services, this TOS constitute a binding contract and agreement between you as the user and Spectra Medical Devices, LLC, 299 Ballardvale Street, Suite 1, Wilmington, MA 01887, on behalf of itself and its direct and indirect subsidiaries collectively referred to in this TOS as “Elevaris”).
1.ACCEPTANCE OF TERMS.
1.1 Overview.
The TOS contained herein govern all use by you of the Elevaris websites located at www.elevarismedical.com and store.elevarismedical.com (collectively, the “Site”), as well as all services, including the sale of Elevaris products, available on or through the Site or otherwise provided by Elevaris (the Site and the services are referred to herein collectively as the “Services”). The Site and the Services are owned and operated by Elevaris. Access to the Site and the Services is offered by Elevaris subject to your acceptance of the TOS and all other operating rules, policies and procedures that may be published from time to time on or through the Site.
BY USING OR ACCESSING THE SERVICES, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN AND THAT MAY BE IMPOSED BY THE TERMS OF ANY PURCHASE ORDER, INVOICE, BILL OF SALE, AND/OR SHIPPING RECEIPT THAT ELEVARIS MAY PUBLISH FROM TIME TO TIME IN CONNECTION WITH THE SALE OF ELEVARIS’ PRODUCTS THROUGH THE SITE AND THE SERVICES.
IF YOU DO NOT AGREE TO ANY OF SUCH TERMS, CONDITIONS, RULES, POLICIES OR PROCEDURES, DO NOT USE OR ACCESS THE SERVICES.
Binding Arbitration. The TOS provides that all disputes between you and Elevaris that in any way relate to the TOS or your use of the Site will be resolved by BINDING ARBITRATION. ACCORDINGLY, YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A CLASS ACTION PROCEEDING) to assert or defend your rights under the TOS (except for matters that may be taken to small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury and your claims cannot be brought as a class action. Please review the Section below entitled Binding Arbitration for the details regarding your agreement to arbitrate any disputes with Elevaris.
1.2 Modification.
Elevaris reserves the right, at its sole discretion, to modify or replace any of the TOS at any time. It is your responsibility to check this TOS periodically for changes. The date this TOS was last revised is identified at the top of the page. If we make material changes to this TOS, we will notify you as required or permitted by applicable law. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this TOS to check for any changes. Your continued use of the Site or Services following the posting of any changes to this TOS constitutes acceptance of those changes. If any change to this TOS is not acceptable to you, your sole remedy is to stop using the Site and Services.
1.3 Children’s Privacy.
Our Site and Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. No one under age 18 may provide us with any personal information on or through the Site, create an account with us, or use the Services. If you are under 18, do not use or provide any information on our Site or on or through any of its features, register on the Site, make any purchases through the Site. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us.
2. YOUR USE OF THE SITE AND SERVICES.
2.1 License to Use.
Elevaris grants to each user accessing the Services, a non-exclusive, non-transferable, non-sublicensable right to use the Services: (a) in compliance with this TOS, and (b) to the extent permitted under all applicable laws and regulations (foreign and domestic).
2.2 Prohibited Acts.
You shall not, and shall not permit anyone else to, directly or indirectly: (a) modify, reproduce or otherwise create derivatives of any part of the Services or Site Content (defined below); (b) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organization of all or any part of the Services (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); (c) use any username and password in order to allow unauthorized users to access or use the Services for any purpose; (d) remove or alter any proprietary notices or labels on or in the Services or Site Content; (e) engage in any activity that interferes with or disrupts the Services; (f) engage in any fraudulent activity or activity that facilitates fraud; (g) engage in any activity that could reasonably result in the unauthorized disclosure of private personal information under any applicable law; or (h) use any program, code, algorithm or other methodology to gain unauthorized access to the Services or obtain or attempt to obtain any private personal information, documents, data or other Content (defined below), not purposely made available through the Services by Elevaris.
Except for ADA accessibility purposes, you may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site (collectively “Automated Action”). The Site has several accessibility options to enable use of our Site for everyone regardless of their circumstances. In the event our ADA accessibility options are not sufficient and your particular circumstances require using Automated Action on the Site, please contact us through email at legal@elevarismedical.com or through phone at 978-657-0889 for an accommodation.
2.3 Electronic Communications.
When you use the Site or Services, or send e-mails, messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing. Elevaris may contact you by telephone, mail, or e-mail to verify your information. Elevaris may request further information from you and you agree to provide such further information to ensure that you have not fraudulently used the Site or Services. If you do not provide this information in the manner requested within 14 days of the request, we reserve the right to suspend, discontinue, or deny your access to and use of our Site and Services until you provide the information to us as requested.
You consent to receive e-mails from us. Elevaris is committed to being compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAN-SPAM Act”). E-mails received from us are intended to fully comply with the CAN-SPAM Act. In the event you receive an e-mail from us which you do not believe is fully compliant with the CAN-SPAM Act, please contact Elevaris using the contact information below.
3. SITE CONTENT.
3.1 Site Content Generally
You agree that all material, including without limitation information, data, email addresses, contact information, software, text, design elements, graphics, images, purchase records, shopping cart records and other content (collectively, “Content”), contained in or delivered via the Services or otherwise made available by Elevaris in connection with the Services (collectively, “Site Content”) is protected by copyrights, trademarks, service marks, trade secrets, patents or other intellectual property and other proprietary rights and laws. Elevaris may own the Site Content or portions of the Site Content may be made available to Elevaris through arrangements with third parties. Except as expressly authorized by Elevaris in writing or in connection with your use of the intended functionality of the Services, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any Site Content, or post any Site Content on any other web site or in a networked computer environment for any purpose. Reproducing, copying or distributing any Site Content for any other purpose is strictly prohibited without the express prior written permission of Elevaris. You shall use the Site Content only for purposes that are permitted by this TOS and any applicable laws and regulations (foreign and domestic). Any rights not expressly granted herein are reserved.
Although Elevaris attempts to ensure the integrity and accuracy of the Site and Content, it makes no representations, warranties or guarantees whatsoever as to the correctness or accuracy of the Site and Content thereon. It is possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform Elevaris so that it can be corrected. Elevaris reserves the right to unilaterally correct any inaccuracies on the Site without notice. Information contained on the Site may be changed or updated without notice. Additionally, Elevaris will have no responsibility or liability for information or Content posted to the Site from any non-Elevaris affiliated third party.
3.2 User Submitted Content
If you submit, upload or post any comments, drawings, designs, drawing or design ideas, suggestions, information, files, videos, images or other materials to us or our Services (“User Contributions”), you agree not to provide any User Contributions that (1) is defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, hateful, discriminatory on prohibited grounds, pornographic, or harmful, or that could encourage criminal or unethical behavior, (2) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets or intellectual property rights of any person or entity, or (3) contains or transmits a virus or any other harmful component. You represent and warrant to Elevaris that you have the legal right and authorization to provide all User Contributions to Elevaris for the purposes and Elevaris’ use as set forth herein. Elevaris has a royalty-free, perpetual, irrevocable, transferable right and license to use the User Contributions in whatever manner Elevaris desires, including without limitation, to copy, analyze, modify, delete in its entirety, adapt, aggregate, publish, use for analytical reports or promotional material, translate, utilize for training and product development, create derivative works from and/or sell and/or distribute such User Contributions and/or incorporate such User Contributions into any form, medium or technology throughout the world. Elevaris is and shall be under no obligation (1) to maintain any User Contributions in confidence; (2) to pay to you any compensation for any User Contributions; or (3) to respond to any User Contribution.
Elevaris does not regularly review posted User Contributions, but does reserve the right (but not the obligation) to monitor and edit or remove any User Contributions submitted to the Services. You grant Elevaris the right to use the name that you submit in connection with any User Contribution. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any User Contribution. You are and shall remain solely responsible for the content of any User Contributions you make. Elevaris and its affiliates take no responsibility and assume no liability for any User Contributions submitted by you or any third party.
You agree to defend, indemnify and hold Elevaris harmless from and against all third party claims, damages and expenses (including reasonable legal fees and disbursements) against or incurred by Elevaris arising out of any User Contributions you post or allow to be posted to the Services.
4. SPECIAL RULES FOR INTERNATIONAL USE.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable use of the Site and Services. By way of illustration and not limitation, you agree to comply with all applicable laws and regulations (foreign and domestic) regarding the transmission of personal information, solicitations, canvasing and market in the United States or other country in which you reside or the country in which you intend to conduct business over the Internet.
5. INDEMNITY.
You agree to defend, indemnify and hold Elevaris, and its affiliates, and each of its and their respective officers, directors, agents, co-branders, other partners, and employees, harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable attorneys’ and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise), or investigation made by any third party (each a “Claim”) due to or arising out of: (a) your use of or connection with the Site and/or the Services; or (b) your violation of this TOS. Elevaris shall provide notice to you of any such Claim, provided that the failure or delay by Elevaris in providing such notice shall not limit your obligations hereunder. Elevaris reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this Section, and in such case, you agree to cooperate with all reasonable requests in assisting Elevaris’ defense of such matter.
6. SERVICE MODIFICATIONS/SUSPENSIONS/TERMINATIONS; CERTAIN DISCLAIMERS.
Elevaris reserves the right at any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, the Site, the Services (or any part thereof) for any reason or no reason with or without notice, at Elevaris’ sole discretion.
YOU AGREE THAT FROM TIME TO TIME ELEVARIS MAY TERMINATE THE SITE AND/OR THE SERVICES FOR INDEFINITE PERIODS OF TIME, OR CANCEL THE SERVICES.
You agree that Elevaris shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site or Services.
7. SITES ACCESSED THROUGH SERVICES
The Services may provide, or third parties may provide, or the Content may contain, links to other Internet websites or resources, including third-party payment solution providers unrelated to Elevaris. Elevaris makes no representations whatsoever about any other website that you may access through the Site. When you access a non-Elevaris website, please understand that it is independent from Elevaris and that Elevaris as no control over the content on that website. Because Elevaris has no control over such websites and resources, you acknowledge and agree that Elevaris is not responsible for the availability of such websites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such websites or resources. You further acknowledge and agree that Elevaris shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on any such Content, advertising, products, services or other materials available on or through any such website or resource, including third-party payment solution providers. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party websites linked to the Site, you do this entirely at your own risk.
8. SERVICES THAT PROVIDE ACCESS TO PRODUCTS.
8.1 Authorized Users
Certain features of the Services provide a means for certain users, upon registration as an Authorized User as described herein, to view, evaluate, select and purchase products offered for sale by Elevaris (the “Product Services”). Upon entry of your username and password where indicated on the Site you will be authorized to use the Product Services for the purposes described herein (“Authorized User”). In order to register as an Authorized User or to otherwise access and use the Product Services you must complete Elevaris’ registration forms and receive a username and password from Elevaris. If you do not register with Elevaris and receive a username and password you are not an Authorized User and may not use the Product Services. Elevaris reserves the right to disapprove, suspend or terminate access by any Authorized User should Elevaris consider that it is appropriate to do so in its sole discretion. Without limiting the foregoing, Elevaris may terminate your status as an Authorized User and revoke your username and password in the event you are no longer eligible to be an Authorized User because you failed to maintain appropriate licensing credentials necessary to purchase Elevaris products through the Product Services.
8.2 Registration as Authorized User
To gain access to Product Services you agree to provide true, accurate, current and complete information about yourself, your business, your licensing credentials and other information as requested by Elevaris in order to confirm that you are eligible to be registered as an Authorized User. If you provide any information that is untrue, inaccurate, not current or incomplete, or Elevaris has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Elevaris has the right to suspend or terminate your future use of the Product Services (or any portion thereof).
8.3 Authorized User Account, Password and Security
As part of the registration process to become an Authorized User, you will be given a username and password. You are responsible for maintaining the confidentiality of your username and password, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to: (a) immediately notify Elevaris of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Elevaris cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account. In the event of any dispute between two or more parties as to account ownership, you agree that Elevaris shall be the sole arbiter of such dispute in its sole discretion and that Elevaris’s decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.
9. TERMINATION OF SERVICES.
Elevaris, in its sole discretion, may terminate your revocable license to use the Site, the Services, and/or any Authorized User’s username and password with respect to Product Services, at any time for any reason or no reason, including, without limitation, for lack of use, failure to timely pay any fees or other monies due Elevaris, or if Elevaris believes that you have violated or acted inconsistently with the letter or spirit of this TOS. You agree that any termination of your license to use the Site or Services may be effected without prior notice, at Elevaris’ sole discretion, and acknowledge and agree that Elevaris may immediately deactivate or delete your account and all related Content and files related to your account and/or bar any further access to such files or the Services. Further, you agree that Elevaris shall not be liable to you or any third party for any termination of your right to use or otherwise access the Services. All provisions of this TOS that by their nature should survive termination of your right to use the Services shall survive (including, without limitation, all limitations on liability, releases, indemnification obligations, disclaimers of warranties, and intellectual property protections and licenses). Upon termination, you agree to cease access to the Site and Services.
10. ELEVARIS SHIPMENT / RETURN POLICY.
10.1 Elevaris Shipping Policy
Elevaris only uses third-party carriers for transportation of Elevaris products. Elevaris will process and deposit all orders placed using the Product Services with the designated carrier within 5 business days, provided that processing may be delayed by high order volume. If shipment is delayed more than 3 business days, Elevaris will contact you via email or telephone. Elevaris is not responsible for any products damaged or lost during shipment. If your order was damaged during shipment you must file a claim with the third-party carrier.
10.1 Return Procedures / Authorization
Any Elevaris products purchased using the Product Services that do not conform to the limited warranty in Section 11 and that are subject to replacement, shall be returned for replacement only in compliance with this Section. You must receive Elevaris’ authorization prior to returning any Elevaris products to Elevaris. You must notify Elevaris of any non-conforming products or shipments within 2 business days of receipt and you must receive Elevaris’ prior authorization for any return of non-conforming products within 30 days of your purchase date. Elevaris’ failure to grant return authorization within 30 days of purchase shall mean that your return request was rejected. Once received, product return authorizations are valid for 30 days. Product returns for products purchased through the Site shall be arranged by calling Elevaris customer service at (978) 657-0889. Unless otherwise agreed by Elevaris under another customer agreement, unauthorized product returns may be returned to you at your expense, destroyed by Elevaris at Elevaris’ discretion or subject to additional charges without credit being issued to you.
10.2 Return Procedure
All non-conforming products subject to return shall remain and be returned to Elevaris in their original packaging. After obtaining Elevaris’ prior authorization for return of any products, each return must include the following information:
Customer’s name, address and account number.
Return authorization number.
Original Elevaris order number.
Lot number and expiration date for relevant Elevaris product where applicable.
11. DISCLAIMER OF WARRANTIES.
11.1 Regarding the Site and Services.
THE SITE AND SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ELEVARIS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. ELEVARIS MAKES NO WARRANTY THAT: (A) THE SITE AND SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SITE AND SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE AND SERVICES WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY, SAFETY OR LEGALITY OF ANY CONTENT, PRODUCTS, SERVICES OBTAINED BY YOU THROUGH THE SITE AND SERVICES, OR THE SITE AND SERVICES THEMSELVES (OR ANY PART THEREOF), WILL MEET YOUR EXPECTATIONS, OR (E) ANY ERRORS IN THE SITE AND/OR SERVICES WILL BE CORRECTED. ELEVARIS IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY USER, WHETHER OR NOT AN AUTHORIZED USER OR ANY THIRD PARTY. ELEVARIS WILL HAVE NO LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (A) THROUGH (E) ABOVE. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
11.2 Regarding Elevaris Products.
ANY ELEVARIS PRODUCTS PURCHASED USING THE PRODUCT SERVICES WILL CONFORM TO ALL APPLICABLE SPECIFICATIONS AND BE FREE FROM MATERIAL DEFECTS THROUGHOUT THE SHELF-LIFE APPLICABLE TO SUCH PRODUCTS AT THE TIME THE PRODUCTS ARE DEPOSITED WITH A THIRD-PARTY CARRIER, F.O.B. ELEVARIS’ PLACE OF BUSINESS. IN THE EVENT OF ANY BREACH OF THE FOREGOING LIMITED WARRANTY, ELEVARIS’ SOLE AND EXCLUSIVE OBLIGATION AND YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPLACEMENT OF DEFECTIVE AND/OR NON-CONFORMING PRODUCTS AT ELEVARIS’ COST. OTHER THAN THIS LIMITED WARRANTY, ELEVARIS PRODUCTS AND ALL OTHER MATERIALS ARE PROVIDED “AS-IS.” ELEVARIS MAKES NO OTHER WARRANTIES RELATING TO THE PRODUCTS OR ANY OTHER MATERIALS MADE AVAILABLE, EXPRESSED, STATUTORY, OR IMPLIED, WHETHER ORAL OR WRITTEN, AND ELEVARIS EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES REGARDING ANY OF THE FOREGOING, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
12. LIMITATION OF LIABILITY.
ELEVARIS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, ANY ELEVARIS PRODUCTS, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ELEVARIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (B) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR (C) ANY MATTERS BEYOND ELEVARIS’S REASONABLE CONTROL. ELEVARIS SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF THE CONTENT OR ANY CONTENT OF ANY OTHER USER OF THE SERVICES. IN ADDITION, ELEVARIS IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH ANY THIRD-PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SERVICES OR ANY OPERATOR AND ELEVARIS HAS NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD PARTY SERVICE PROVIDER OR OPERATORS. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM AGGREGATE LIABILITY OF ELEVARIS TO YOU WITH RESPECT TO YOUR USE OF THE SITE IS $500 (FIVE HUNDRED DOLLARS).
13. RELEASE.
IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SITE AND SERVICES (AS APPLICABLE), YOU HEREBY RELEASE AND AGREE TO RELEASE ELEVARIS, AND ITS AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, PARTNERS, AND EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN YOU AND THIRD PARTIES (INCLUDING OTHER AUTHORIZED USERS) IN CONNECTION WITH THE SERVICES, YOUR ACCESS AND USE OF THE SERVICES.
IN CONNECTION WITH THE FOREGOING RELEASE, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE 1542 AND ANY OTHER APPLICABLE LAW OR STATUTE, WHICH SAYS, IN SUBSTANCE:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
14. PRIVACY.
All information provided by you or collected from you by Elevaris in connection with the Site and Services is governed by Elevaris’ Privacy Policy, a copy of which is located at:
www.elevarismedical.com/privacy-policy
Elevaris strongly recommends that you review the Privacy Policy closely.
15. NOTICE.
Notices to you may be made via either email or regular mail to the address in Elevaris’ records. The Site and Services may also provide notices of changes to this TOS or other matters by displaying notices or links to notices to you generally on the Services. Any notice from you to us shall be sent in writing to our mailing address at Spectra Medical Devices, LLC, 299 Ballardvale Street, Suite 1, Wilmington, MA 01887.
16. ELEVARIS INTELLECTUAL PROPERTY.
16.1 Trademark Information.
The trademarks, service marks, and logos of Elevaris (the “Elevaris Trademarks”) used and displayed in connection with the Site and Services are registered and unregistered trademarks or service marks of Elevaris. Other company, product, and service names used in connection with the Site and Services may be trademarks or service marks owned by third parties (the “Third Party Trademarks”, and, collectively with Elevaris Trademarks, the “Trademarks”). You may not use any Trademark displayed in connection with the Site and Services without the prior written consent of Elevaris. The Trademarks may not be used to disparage Elevaris, any third party or Elevaris’ or third party’s products or services, or in any manner (in Elevaris’ sole judgment) that may damage any goodwill in the Trademarks. Use of any Trademarks as part of a link to or from any site is prohibited unless Elevaris approves the establishment of such a link by prior written consent specific for each such link. All goodwill generated from the use of any Elevaris Trademark shall inure to Elevaris’ benefit.
16.2 Patents and Proprietary Rights.
By purchasing Elevaris products, you acknowledge that you will not obtain any rights of any sort in or to any proprietary information of Elevaris contained within Elevaris’ products and all such information shall remain the sole and exclusive property of Elevaris. Elevaris does not grant to you any express or implied right or license to its proprietary information, including to any patents, copyrights, or trade secret information included in Elevaris’ products. By purchasing Elevaris products you agree that you shall not, directly or indirectly, copy, reverse engineer, disassemble, decompile, translate, modify, or create derivative works from all or any part of Elevaris’ proprietary information contained within Elevaris’ products.
17. GENERAL.
17.1 Entire Agreement.
Unless otherwise expressly provided in any agreement executed between you and Elevaris, this TOS constitutes the entire agreement between you and Elevaris regarding your use of Site and the Services and your purchase of products through the Site, superseding any prior or contemporaneous agreements, proposals, discussions or communications between you and Elevaris on the subject matter hereof.
17.2 Choice of Law.
This TOS, the Site and Services and your purchase of Elevaris products are governed by the laws of the Commonwealth of Massachusetts, without regard to any conflict of laws principles.
17.3 Binding Arbitration.
Any dispute arising out of or in connection with the Site or the Services shall first be settled amicably by the parties wherever practicable, without recourse to arbitration or litigation. You and Elevaris agree that any dispute, controversy or claim arising out of or relating to this TOS or the provision of the Services or access to the Site, including products purchased through the Site, that cannot be amicably settled shall be determined by binding arbitration instead of in courts of general jurisdiction. Arbitration is more informal than bringing a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and is subject to very limited review by courts. Arbitration allows for more limited discovery than in court, however, we agree to cooperate with each other to agree to reasonable discovery in light of the issues involved and amount of the claim. Arbitrators can award the same damages and relief that a court can award, but in so doing, the arbitrator shall apply substantive law regarding damages as if the matter had been brought in court, including without limitation, the law on punitive damages as applied by the United States Supreme Court. You agree that, by agreeing to these TOS, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Elevaris are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these TOS and any other contractual relationship between you and Elevaris.
If you desire to assert a claim against Elevaris, and you therefore elect to seek arbitration, you must first send to Elevaris, by certified mail, a written notice of your claim ("Notice"). The Notice to Elevaris should be addressed to: Spectra Medical Devices, LLC, 299 Ballardvale Street, Suite 1, Wilmington, MA 01887 ("Notice Address"). If Elevaris desires to assert a claim against you and therefore elects to seek arbitration, it will send, by certified mail, a written Notice to the most recent address we have on file or otherwise in our records for you. A Notice, whether sent by you or by Elevaris, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought ("Demand"). If Elevaris and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or Elevaris may commence an arbitration proceeding or file a claim in small claims court. During the arbitration, the amount of any settlement offer made by Elevaris or you shall not be disclosed to the arbitrator. You may download or copy a form Notice and a form to initiate arbitration from the American Arbitration Association at www.adr.org. If you are required to pay a filing fee, after Elevaris receives notice at the Notice Address that you have commenced arbitration, it will promptly reimburse you for your payment of the filing fee, unless your claim is for more than US $10,000. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these TOS, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by requesting them from us by writing to us at the Notice Address. The arbitrator is bound by the terms of these TOS. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of these TOS, including this arbitration agreement. Unless Elevaris and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your billing address. (If you reside outside of the United States, any arbitration hearings will take place in your country of residence at a location reasonably convenient to you, but will remain subject to the AAA Rules including the AAA rules regarding the selection of an arbitrator). If your claim is for US $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of Elevaris’ last written settlement offer made before an arbitrator was selected (or if Elevaris did not make a settlement offer before an arbitrator was selected), then Elevaris will pay you the amount of the award or US $1,000, whichever is greater. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. Each party shall pay for its own costs and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for payment or recovery attorneys’ fees, the arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law.
YOU AND ELEVARIS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Elevaris agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
If this arbitration provision is found to be unenforceable, then (a) the entirety of this arbitration provision shall be null and void, but the remaining provisions of these TOS shall remain in full force and effect; and (b) exclusive jurisdiction and venue for any claims will be in state or federal courts located in and for Massachusetts.
17.4 Waiver; Invalid Provisions.
The failure or delay of Elevaris to exercise or enforce any right or provision of this TOS shall not constitute a waiver of such right or provision. No oral waiver, amendment or modification shall be effective under any circumstance whatsoever. If any provision of this TOS is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this TOS shall remain in full force and effect.
17.5 Force Majeure.
In the event Elevaris is delayed or hindered in or prevented from the performance of any required act by reason of acts of God, strikes, lockouts, failure of power, restrictive laws, riots, insurrections, acts of terrorism, war, pandemic, or other reason of similar nature beyond Elevaris’ control, then performance of that act shall be excused for the period of such delay.
17.6 Time to File Claim.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or Services or this TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred to the fullest extent permitted by law.
17.6 Headings.
The section titles in this TOS are for convenience only and have no legal or contractual effect.
18. CONTACT US.
If you have any questions, concerns, complaints or suggestions regarding our TOS or otherwise need to contact us, you may contact us at the contact information below:
Spectra Medical Devices, LLC
299 Ballardvale Street, Suite 1
Wilmington, MA 01887
Telephone: 978-657-0889
legal@elevarismedical.com